The Self Care Portal allows an administrator to configure and administer the company’s mobile services through a web-based portal. A secure login enables the execution of various general account activities and product specific actions.

How does it work?

The Self Care Portal allows the administrator to:

• Create user access profiles.
• Add/edit/delete services.
• Log and query support tickets.
• View reports based on user profile for consolidated view/group view/Top 50 numbers dialled, etc.
• Manage shared products (Voice Minutes, Internet Data, Messaging) across multiple users.
• Manage user access to Business Data APNs.
• Manage Billing Hierarchies.
• Configure and maintain Split Billing arrangements.

Benefits:

• Manage business related mobile spend effectively across the spectrum of employees.
• Improve budgeting/forecasting of company’s mobile communications spend.
• Retain control over month-on-month usage of Voice, Data and Messaging platforms.

Please contact Telkom Business Mobile for more information.