iPad

What is this App?

The 8taData iPad App is a tool that provides Prepaid and Contract 8ta customers with an easy to use, convenient portal to manage all their 8ta iPad needs. This includes checking your data bundle balances, redeem airtime vouchers and purchase data bundles – all from the convenience of your iPad

Who is the target clientele, is this only for 8ta iPad users?

This is aimed specifically at 8ta customers only using an iPad.

Where can I download it from?

iPad customers can access it on iTunes by clicking on the App Store icon on their iPads.

What does the App cost?

The App can be downloaded free of charge, once downloaded, users will not be charged for using the App.

Does a customer need to register on the portal before downloading or using this App?

No registration is required to use the app.

What is the name of the App?

The name of the App is: 8ta Data

Where can I find the app?

The App can be found by searching for it on iTunes. Search phrases that can be used are: 8ta, Telkom, data, voucher, bundle, redeem, purchase, internet, credit, airtime, balance and recharge.

What are the direct links to the App on iTunes?

• SA: http://itunes.apple.com/za/app/8ta-data/id528587998
• US: http://itunes.apple.com/us/app/8ta-data/id528587998
• Kenya: http://itunes.apple.com/ke/app/8ta-data/id528587998
• UK: http://itunes.apple.com/gb/app/8ta-data/id528587998

Do I need airtime to download the App?

Yes, you only need enough airtime to download the App on the iPad. Please note that first-time users will need to have airtime loaded before they can download the App and this will be at out of bundle rates (R1 per MB).

What is the size of the App?

The App is 8MB in size.

Can I purchase airtime using my credit card?

Yes, there is an option to purchase airtime online called ‘Get Airtime Online’. Users have the options of selecting either Eighttime.co.za or the 8ta.com Self-Service Credit Card facility.

Do I need to login to access my account?

No manual login is required. The App identifies the user based on the MSISDN (SIM card). This is why it is recommended that users activate the ‘Password Lock’ facility. Instructions can be found on the App under the Support menu item.

NB: The 8ta Data App requires that you be connected to the internet using an 8ta SIM card. If you are not using an 8ta SIM card, or are connecting through a Wi-Fi connection, then you will be unable to use the App to check your balance, redeem airtime vouchers or purchase data bundles.